At Lee Trade Engineers Pvt Ltd, we understand the importance of reliable after-sales support for power tools and woodworking machinery. Our dedicated service team is here to ensure your equipment continues to perform at its best throughout its lifecycle.
Service Support Overview
We provide comprehensive repair and maintenance services for all power tools and woodworking machines purchased from us. Our in-house technicians are trained and certified to handle diagnostics, repairs, and preventive maintenance using genuine spare parts.
Service Types Offered
– Warranty Repairs (as per our Warranty Policy):
– Free of charge for eligible issues covered under warranty.
Out-of-Warranty Repairs:
Charged based on labor and parts used. A service quotation will be provided before proceeding.
Preventive Maintenance Services:
Regular maintenance contracts are available to maximize equipment performance and longevity.
On-Site Servicing (for machinery):
For large woodworking machines, we offer on-site inspections and repairs, subject to location and nature of the service.
Service Process
Request a Service:
Contact us at [email] or [phone number] with your product details, issue description, and proof of purchase.
Inspection & Quotation:
Our technicians will inspect the unit and provide a repair estimate (for out-of-warranty items).
Repair & Testing:
Upon approval, we carry out the repair using genuine parts and conduct performance testing before handover.
Delivery/Collection:
Customers may drop off and pick up units at our service center, or we can arrange logistics for an additional charge.
Service Terms
Service Timeline: Standard repairs are completed within 3–7 working days, subject to parts availability.
Spare Parts: We only use genuine manufacturer parts to ensure reliability and safety.
Service Records: A record of all repairs and maintenance will be maintained for future reference.
Service Center Location
Lee Trade Engineers Pvt Ltd
501/1, Old Kottawa Road, Pannipitiya
Tel: 077- 621 7772
Email: Leetrade.adm@gmail.com
